What We Collect and Why We Hold It
When you open an account with us, we collect the information you provide at registration: your name, contact details, and the credentials you set. When you deposit via bKash, Nagad, or Rocket, we log transaction references to match your wallet to your account — we do
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not store your mobile banking PIN or full wallet credentials. Your session activity, device type, and browser data are collected to keep your account secure across phone and desktop. We retain account data while your account is active and for a period after closure as required
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by applicable rules. You can request a copy of the data we hold on you, ask us to correct inaccurate records, or ask us to delete your account data where no legal obligation prevents it. How we handle your data depends on local law and the
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eligible regions where this platform operates. Any third-party payment processors we work with — including the rails that support bKash, Nagad and Rocket transactions — receive only the minimum data needed to complete your deposit or withdrawal.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.